Paralysing Administrative Load
70% of staff time is lost on manual tasks: reminders, quotes, confirmations, billing. The vet treats animals; the nurse fills in forms.
VETyy automates it 100%
Veterinary CRM · Powered by Microsoft Dynamics 365
The software your
veterinary clinic
deserves since 2018
VETyy connects any system — ERP, eCommerce, AI, payments — into a single platform. Reduces 70% of repetitive tasks. Scales from one clinic to groups with thousands of centres worldwide.
70%
Reduction in manual tasks
40+
Available languages
∞
Scalable sites
24/7
Digital Assistant active
The 9 pain points of the sector
What keeps
What keeps
clinic owners
awake at night
We have analysed hundreds of clinics and international veterinary groups. These are the 9 problems that repeat without exception — and that VETyy solves.
Data Scattered Across Sites
Each clinic in the group operates in isolation: different systems, incompatible data, no global view. Consolidated reports take days — or simply don't exist.
One CRM for the entire networkClient Calls and Nobody Knows Who They Are
"The vet who saw you is on holiday." Without a CRM, every call starts from zero. Loyalty is impossible without real-time context.
360-degree client view on pickupHigh No-Show and Churn Rate
Without automated reminders, between 15-25% of appointments are missed. Without follow-up, clients don't return for check-ups, vaccines or health plans.
Automatic patient reactivationInternational Expansion Blocked
Large groups need multi-language, multi-currency, multi-timezone and different regulations. Most veterinary software locks them into a single market.
40+ languages. Global from day 1Technology Silos and Zero Integration
ERP on one side, Excel for reports, WhatsApp for communications, another system for appointments. Duplicated data, human errors, broken integrations.
Native with Office, Outlook, Power BIBlind Decisions Without Real KPIs
Without real-time dashboards, directors make decisions based on gut feeling. Which clinic is underperforming? Which service has the highest margin?
Executive dashboard in real timeStaff Shortage and Turnover
Global veterinary talent crisis. Teams burn out on administrative work that isn't theirs. Automation is the only way to retain professionals.
Digital Assistant 24/7 never tiresMarketing That Neither Reaches Nor Converts
Generic campaigns with no segmentation by species, age, history or behaviour. Owners receive spam, not value. Acquisition costs twice what it should.
Customer journey by lifecycle
Total Integration Ecosystem
Connect anything.
Connect anything.
Unify everything.
For large veterinary groups backed by private equity, the key is not just the CRM — it is the ability to unify 2,000 clinics, their ERPs, their payment systems, their eCommerce, their AI and their teams in a single tool. VETyy makes it possible.
2,000
Clinics. One single control panel.
VETyy is built on Microsoft Dynamics 365 Sales and its data engine Dataverse. This means any Microsoft product — and any external system via API — can connect natively. Private equity groups managing veterinary portfolios need exactly this: total visibility, process standardisation and infinite scalability without changing tools as they grow.
VETyy Total Ecosystem — Unified veterinary management platform · Powered by Microsoft Dynamics 365
Every piece connected. No friction. No silos.
Both as a native product of the Microsoft ecosystem and through the open Dataverse API (Dynamics 365 Sales), VETyy can integrate with any system your group already uses.
Dynamics 365 — Microsoft enterprise suite
Business Central
Full ERP for clinics and groups. Accounting, invoicing, purchasing and inventory connected directly with the veterinary CRM.
ERP · Native MicrosoftDynamics 365 Finance
Global financial management for international groups: multi-entity consolidation, multi-currency and real-time regulatory reporting.
Finance · Multi-entityDynamics 365 Commerce
Unified eCommerce and point of sale. Sell veterinary products, medicines and services online with stock synchronised across sites.
eCommerce · POSSupply Chain Management
Supply chain management for large networks: supplier orders, medicine control, traceability and expiry alerts.
Logistics · InventoryCustomer Insights
Microsoft CDP. Unifies all owner and pet data for segmentation and behaviour prediction.
CDP · Unified dataField Service
Home visit and field veterinary service management. Smart assignment of vets, routes and automatic confirmations.
Field services · MobileHuman Resources
HR management for groups with thousands of employees: payroll, training, appraisals and integrated veterinary shift management.
HR · PayrollDynamics 365 Suite
Access to the full Dynamics 365 ecosystem. Any module your group needs connects natively via Dataverse without third-party integrations.
Full suite · Dataverse API
Power Platform & Azure — Intelligence and analytics
Power BI
Real-time executive dashboards. Network KPIs, clinic performance, revenue analysis and client behaviour for group leadership.
BI · Executive reportsAzure AI
Artificial intelligence applied to veterinary: client churn prediction, assisted diagnosis, automatic triage and recommendations.
AI · PredictionAzure Machine Learning
Custom ML models for your network: no-show prediction, patient lifecycle, disease pattern detection by geographic area.
ML · Predictive modelsAzure App Service
Deploy your own applications and patient portals on Microsoft infrastructure with guaranteed security, scalability and SLA.
Cloud · Custom APIs
Productivity, sales and payments
LinkedIn Sales Navigator
Prospecting and acquisition of new clinics for your network. Identify independent clinic owners as candidates to join your group.
B2B Sales · AcquisitionStripe
Global payment gateway. Recurring charges for health plans, online payments from the patient portal and multi-currency subscription management.
Payments · SubscriptionsMicrosoft Teams
Internal network communication. Critical patient alerts, inter-clinic coordination and team meetings integrated with the CRM.
Communication · AlertsOffice 365 & Outlook
Full native integration. Emails, appointment calendar, Word/Excel documents and Power BI accessible directly from the veterinary CRM.
Productivity · 100% nativeDo you have proprietary or third-party systems? No problem.
Thanks to the open Microsoft Dataverse API — the data engine of Dynamics 365 Sales — VETyy can connect with any software your group already uses: proprietary clinical record systems, diagnostic laboratories, telemedicine platforms, legacy ERP or any tool via REST API. If it has an API, VETyy can connect to it.
The VETyy solution
One platform.
One platform.
Every problem solved.
This is not just another veterinary software. It is an enterprise platform adapted to the veterinary sector with surgical precision, built on the most robust infrastructure on the market.
System Core
360 CRM: Every client,
360 CRM: Every client,
completely visible
When the phone rings, any team member sees the owner's name, their pets, the full history, who attended them, their purchases and upcoming appointments. Everything on one screen.
Consent forms, clinical documents, active health plans, outstanding balances — without switching tabs. Without wasting time.
Owner — Mrs Johnson, Sarah
Pet — Luna (Beagle, 4 years)
Last visit — 18 days ago
Health plan — Premium active
Next vaccine — expires in 12 days !
Attended by — Dr. Williams
Quote — pending signature
► Incoming call identified in 0.3s
AI Automation
Digital Assistant
Digital Assistant
working 24/7
Vaccine reminders, appointment confirmations, quotes, post-visit follow-up, inactive patient reactivation. Everything automated via WhatsApp and email with no human intervention.
Intelligent Marketing
Customer Journey
Customer Journey
by lifecycle stage
Segment by species, breed, age, condition and history. Campaigns for puppies, seniors, chronic patients, inactive clients. The right message to the right owner at the right time.
Business Intelligence
Real-time KPIs
Real-time KPIs
for directors
Executive dashboards connected to Power BI. Compare performance across sites, detect underperforming clinics, identify your most profitable services.
Veterinary Outsourcing
Digital staff
Digital staff
without hiring
VETyy offers outsourcing: call management, campaigns, process configuration and team training. A digital extension of your clinic with no fixed employment costs.
Backed and updated weekly by Microsoft · 100% compatible with Office 365 · Enterprise security guaranteed
For large groups and funds
Built to scale
Built to scale
to thousands
of clinics
Veterinary groups backed by private equity need something clinical software cannot provide: unified management of a heterogeneous network across multiple countries, with all ERPs, payment systems and tools connected.
- →Native multi-site architecture. Full visibility from a single panel. Each clinic autonomous, the group in total control.
- →Real multi-language and multi-currency. Over 40 languages. Different currencies and regulations by country. Friction-free expansion.
- →Consolidated Big Data. Compare clinics, identify best practices, detect disease patterns by area. Group power, clinic precision.
- →Full ERP and payment integration. Business Central, Finance, Commerce, Stripe, legacy systems via Dataverse API. Everything connected.
- →Microsoft-grade security for investors. Roles, privileges, business units. Granular control. GDPR compliance. Due diligence made easy.
∞
Clinics on the same platform
40+
Languages
0
Data silos
1
Global group view
24/7
Guaranteed availability
Infrastructure
Microsoft Dynamics 365
the most robust platform on the market
the most robust platform on the market
Price transparency
Why VETyy costs
Why VETyy costs
more — and is worth every euro
We do not compete on price. We compete on value, security and permanence. These are the real reasons our pricing is higher — and why PE-backed groups choose us for exactly that.
100% Original Microsoft Licences
VETyy runs on Microsoft Dynamics 365 with official, original licences. No pirated software, no opaque intermediate layers, no shortcuts. You pay for what you use and Microsoft backs it with its global SLA.
No shortcuts. No grey areas.Your Data Is Yours. Always.
Our business model is the software, not your data. We do not sell patient or owner information — not even anonymised — to anyone. Ever. Most veterinary SaaS platforms cannot make this promise.
Data is not our productFull Audit Trail
Every action in the system is logged: who accessed it, what they changed, when and from where. Complete traceability for due diligence, regulatory inspections and GDPR compliance. Immutable operations log.
Full traceabilityEnterprise-Grade Infrastructure
Microsoft Azure SLA. 99.9% uptime. Encrypted automatic backups. Bank-grade certified security. A veterinary software at EUR 49/month cannot offer you this — and does not even try.
Azure · Guaranteed SLAWeekly Microsoft Updates
The ecosystem evolves constantly. Every week Microsoft releases security, performance and functionality improvements that your installation receives automatically at no additional cost and with no manual intervention.
Always on the latest versionWHY Dynamics as Permanent Backup
Behind VETyy is WHY Dynamics, a certified Microsoft partner since 2011. Not a startup. We are the permanent level-2 support that guarantees business continuity if your IT team changes.
Certified Microsoft partnerThe right question is not "why does it cost more?" It is "how much does failure cost?"
A cheap CRM that loses data, sells your information or loses support in 2 years costs infinitely more than VETyy. When you manage the health of pets and the trust of their owners, infrastructure is not a cost. It is a guarantee.
Platform comparison
VETyy vs. traditional
VETyy vs. traditional
veterinary software
Clinical programs solve the daily consultation. VETyy solves the whole business. This is the real difference between a clinical tool and an enterprise platform.
| Feature | Typical clinical software | Generic veterinary CRM | VETyy | Custom development |
|---|---|---|---|---|
| Patient clinical history | ✓ | Basic | ✓ | ✓ |
| 360 CRM for owner + pet | ✗ | Partial | ✓ | Costly |
| AI automation reminders 24/7 | ✗ | Basic | ✓ Native | To develop |
| Unlimited multi-site | ✗ | ✗ | ✓ | Very costly |
| 40+ languages and multi-currency | ✗ | ✗ | ✓ | To develop |
| Native ERP integration | ✗ | ✗ | ✓ Dynamics | Via API |
| Power BI and executive dashboards | ✗ | ✗ | ✓ | To develop |
| Data never sold to third parties | Not guaranteed | Not guaranteed | ✓ Guaranteed | ✓ |
| Full audit trail | ✗ | Basic | ✓ | To develop |
| Original Microsoft licences | ✗ | ✗ | ✓ | ✗ |
| Automatic weekly updates | Irregular | Irregular | ✓ Microsoft | ✗ |
| Due diligence for PE funds | ✗ | ✗ | ✓ | To develop |
| Scalability to 2,000+ clinics | ✗ | ✗ | ✓ | Very costly |
From your current software to VETyy
We migrate your system
We migrate your system
without losing anything
We have spent over a decade migrating businesses of all sizes to Microsoft Dynamics 365 through WHY Dynamics, our official Microsoft partner. We know exactly what goes wrong — and how to prevent it. This is the exact process we apply to every project.
01
Weeks 1–2
Full audit of your current system
We analyse your current veterinary software in full: all data entities, relationships, workflows, existing automations and integrations in use. We document what your system actually does and which parts are business-critical. Without this phase, no migration goes well.
Duration · 2 weeks
02
Weeks 3–4
Dataverse model design
Every entity in your current system has its equivalent in Dataverse. Fields are mapped one-to-one. Relationships are recreated using native Dynamics 365 types, leveraging the standard entities already included (Accounts, Contacts, Cases) to avoid reinventing what Microsoft has already solved.
Duration · 2 weeks
03
Weeks 5–8
Data migration and business logic
We migrate all historical data with zero data loss: owners, patients, clinical records, invoices, documents. Automated processes are converted into Power Automate Flows and Business Rules. Views and forms are recreated in Dynamics 365 with modern, responsive UX accessible from any device.
Duration · 4 weeks
04
Weeks 9–10
Team training and go-live
We train your team from the reality of their day-to-day work, not from a generic manual. The learning curve is much shorter than it looks when someone already knows the veterinary business. Everything is documented so that knowledge stays in the company, not in a consultant's head.
Duration · 2 weeks
05
Ongoing — indefinite
WHY Dynamics as level-2 support
Your team handles day-to-day operations. WHY Dynamics acts as permanent technical knowledge backup. If someone leaves the company, we are the continuity. If something complex arises, we are level 2. The cost decreases each quarter as your team gains platform autonomy.
Permanent · decreasing monthly cost
How long would migrating your clinic or group take?
It depends on your data volume and current system complexity. A 30-minute call is enough to give you an honest estimate. No 80-page proposal. No pressure.
Investment
Plans that grow with you
No lock-in contracts. No surprises. VAT not included. Contact us for custom Enterprise pricing.
Starter
379€/mo
For individual clinics that want to professionalise their management with the power of Microsoft.
- Full veterinary CRM
- Communication automation
- Patient portal
- Online appointment management
- Email support
- Weekly Microsoft updates
Most popular
Professional
810€/mo
For mid-size clinics and networks needing advanced automation and priority support.
- Everything in Starter
- Marketing & Customer Journey
- KPIs and Power BI dashboards
- Veterinary health plans
- WhatsApp support · 8h SLA
- Veterinary outsourcing
Enterprise
ON REQUEST
For international groups with thousands of sites, multi-language, integrated ERPs and private equity-level requirements.
- Everything in Professional
- Unlimited multi-site
- 40+ languages and multi-currency
- ERP & eCommerce integration
- Phone support · 1h SLA
- Personalised onboarding
Frequently asked questions
What people ask us
What people ask us
before the demo
How is VETyy different from traditional veterinary software?
VETyy is a full enterprise CRM on Microsoft Dynamics 365, not a clinical program. It connects any ERP, eCommerce, AI and payment system. It scales from one clinic to thousands of international sites, with original Microsoft licences and a full operations audit trail.
Can VETyy manage a network of 2,000 clinics across multiple countries?
Yes. VETyy supports unlimited sites, 40+ languages, different currencies and regulatory frameworks. Each clinic operates independently while the group maintains full visibility and centralised control from a single dashboard.
Which ERP and payment systems does VETyy integrate with?
Natively with the full Microsoft ecosystem: Business Central, Finance, Commerce, Supply Chain, Power BI, Azure AI. And with any external system via the Dataverse API. Also with Stripe for payments and LinkedIn Sales Navigator for prospecting.
How much does VETyy cost?
Starter from EUR 379/month, Professional from EUR 810/month, Enterprise price on request. No lock-in contracts. Contact: +34 918 991 604 or cf@vetyy.com.
What is the VETyy Digital Assistant?
An AI agent working 24/7 managing reminders, confirmations, quotes and inactive patient reactivation via WhatsApp and email, with no human intervention needed. The veterinary team focuses on medicine.
How does VETyy support due diligence for PE funds?
VETyy standardises data across the entire network in a single system, enables consolidated multi-entity reporting, guarantees full traceability and GDPR compliance, and provides real-time KPI dashboards that funds need to value and manage veterinary portfolios.
How long does migration from our current software take?
Between 8 and 10 weeks for most clinics. The process includes a full system audit, Dataverse model design, zero-loss historical data migration, team training and permanent level-2 support from WHY Dynamics, certified Microsoft partner since 2011.
Do you sell client or patient data to third parties?
Never. Not even anonymised. Our business model is the software, not the data. This is one of VETyy's core guarantees — what sets it apart from cheaper SaaS platforms that monetise their customers' data.
Stop losing
time and clients
8 years helping veterinary clinics and groups grow. A 30-minute call can change how you operate forever. No commitment. No cost.