Cases & Incidents Management

YOU CAN :

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•Create, Update, Delete records

•Assign owner other user

•Share with other user

•Field security by role Attach documents, catalogs, x-rays, clinical analysis

•Create, Update and Consult Knowledge Database

•Set priority

•Create child cases

•Set SLA’s (Service Level Agreements)

•Run WorkFlows

•Enroute Cases and Incidents